Return & Refunds Policy

↩️ Returns & Refunds

If you’re not satisfied with your MindFeeder purchase, you may request a return within 30 days of delivery for a refund (excluding shipping fees).

To initiate a return, email us at support@shopmindfeeder.com and we’ll provide full return instructions.

✔️ Eligibility for Returns

Your return must meet the following conditions:

Requested within 30 days of receiving your order.
Items must be returned in original packaging.
Bundles must include all components.
Items must be unused, unchewed, and in “like-new” condition.
Items purchased on sale or with discount codes are non-refundable.
The customer covers return shipping unless the item is faulty.

💳 Refund Process

Once your return is received and inspected, we will email you a confirmation.

Approved refunds are issued to your original payment method. Please note that shipping fees are non-refundable.

If your refund is delayed, contact us at support@shopmindfeeder.com. Banks or card issuers may require extra processing time.

🛡️ Warranty Policy

All MindFeeder products include a 1-Year Manufacturer Warranty covering defects in materials or workmanship.

To file a warranty claim, email us at support@shopmindfeeder.com with your order number, photos, and a short description of the issue.

🔧 What the Warranty Covers

Manufacturing defects
Breakages during normal intended use

⚠️ What the Warranty Does Not Cover

Damage from chewing, misuse, or neglect
General wear and tear (fading, scuffs, scratches)
Alterations or unauthorised repairs

If your item is not covered, our team may offer repair guidance or a one-time discounted replacement.

Your cart is empty

Your cart

Estimated total