Privacy policy

Privacy Policy

At MindFeeder, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, products, and services. By using MindFeeder, you consent to the practices described below.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, email address, postal address, and phone number, which you provide when placing an order or contacting us.

  • Payment Information: details needed to process transactions securely (we do not store payment card details).

  • Usage Data: including your IP address, browser type, and how you use our website.

  • Cookies: small files used to improve your browsing experience, remember preferences, and analyse website performance.

2. How We Use Your Information

MindFeeder may use your information for the following purposes:

  • Processing and fulfilling your orders.

  • Providing customer service and support.

  • Sending updates, promotions, and product information (you can unsubscribe at any time).

  • Analysing website performance and improving our services.

  • Meeting legal and regulatory requirements.

3. Data Sharing

We do not sell your personal information. We may share data with:

  • Service Providers: trusted third parties who help us deliver orders, process payments, and operate our business.

  • Legal Authorities: if required to comply with legal obligations.

4. Your Rights

You have the right to:

  • Access and Update: request a copy of your personal data and correct any inaccuracies.

  • Opt-Out: unsubscribe from marketing emails by following the link in our communications.

  • Delete: request the deletion of your personal data, subject to any legal or operational requirements.

5. Data Security

We take data security seriously and use appropriate measures to protect your information against unauthorized access, alteration, or disclosure.

6. Children’s Privacy

MindFeeder does not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such data, please contact us and we will remove it.

7. Changes to this Policy

We may update this Privacy Policy from time to time. Any significant changes will be posted on this page with an updated effective date.

8. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: support@mindfeeder.com

Phone: +61 [Insert Business Number]

© 2024 MindFeeder. Trusted by Dog Daycares, Trainers & Pet Parents.